E-SHOP
E-SHOP
Help Center

# Frequently Asked Questions (FAQs)

## 1. How can I create an account?

To create an account, follow these steps:

1. Visit our website and click on the "Sign Up" button.

2. Fill in the required information, including your name, email address, and password.

3. Click on "Create Account" to complete the registration process.

## 2. How can I place an order?

To place an order, please follow these steps:

1. Browse our website and select the desired product.

2. Click on the product to view its details, and then click on the "Add to Cart" button.

3. Review the items in your cart and click on the "Checkout" button.

4. Fill in the required shipping and payment information.

5. Click on "Place Order" to complete your purchase.

## 3. How can I track my order?

To track your order, follow these steps:

1. Log in to your account.

2. Go to the "Order History" section, where you can find a list of your previous orders.

3. Click on the order you want to track.

4. You'll see the order status along with any available tracking information.

5. If the order has been shipped, you can click on the tracking link to get more details.

## 4. How can I cancel or modify my order?

If you wish to cancel or modify your order, please contact our customer support team as soon as possible. You can reach them by phone or email, providing your order details (order number, items, etc.).
Please note that we can only cancel or modify orders that have not been shipped yet.

## 5. What are the payment options available?

We offer various payment options to make your shopping experience convenient.
You can choose to pay using credit/debit cards, PayPal, or other available online payment methods.
Please note that the availability of payment options may vary depending on your location.

## 6. What is your return policy?

Our return policy allows you to return items within 30 days of purchase. To initiate a return, please follow these steps:

1. Log in to your account and go to the "Order History" section.

2. Select the order containing the items you want to return.

3. Click on the "Return Items" button and fill in the required information.

4. Once your return